Crystal Gardner
January 26, 2021
Very Clean
Very clean, quick/many elevators, friendly staff, breakfast from the restaurant there was awesome!! Good coffee. The only downside i saw was it gets very hectic in the area where you park to check in. Plus the parking is a good little bit away from hotel..you definitely get some exercise. 😄
Sanchez B.
January 23, 2021
Our Go-To Hotel
This resort hotel is our go-to when visiting the area. The rates are great and the breakfast is just plain knock your socks off. No buffet at the moment but lord do they give you your money’s worth (discounted if you book with coupons) The staff (shout out to Jantzen, whoop whoop; she’s very friendly, efficient and will get the job done!) is overall accommodating and friendly. Cleaning staff is usually on the ball and constantly cleaning. We appreciate you!
Ismail Guler
January 18, 2021
Very Clean
Right on the beach and every room you have ocean view, whoever design this hotel is genius. Even with pandemic, the hotel is very clean and employees very friendly and helpful. I recommed this hotel to anyone looking for an affordable and clean stay at the ocean side.
Sharon Lutz
January 14, 2021
Walking Distance to Attractions
Great place for families. Close to Boardwalk, can walk to attractions and restaurants. Right on the beach too. Has a great indoor pool with 2 water slides and fun activities for little ones. Nice restaurant too. Also clean all-around
Jack Myers
January 12, 2021
Best Customer Service
Best customer service and very good staff every helpful when need anything. If I could, I would give them 10+ star ratng. The rooms in hotel were always kept up and stayed clean . Pools are clean, and they always have staff there if anything ever happens or has problem. Best part, it's right on the ocean 🌊 with beautiful view while eating or drinking at the bar/tables. Last, the prices compared to other hotels - you really can't beat it. Yes, it might be lil more, but with all you get, it's very well worth it.
Mark B.
December 25, 2020
Awesome Christmas
We are staying here for Christmas and our stay has been awesome. The rooms are so spacious, clean, and have an exceptional view. amenities are wonderful and the staff has been beyond friendly and accommodating. The food has been the best hotel food I’ve ever had. Dee, Shonta, and A.J. are the BEST!! I would definitely recommend South Bay Inn and Suites when you visit Myrtle Beach.
Sanchez
December 22, 2020
This is the Place
This resort hotel is our go-to when visiting the area. The rates are great and the breakfast is just plain knock your socks off. No buffet at the moment but lord do they give you your money’s worth (discounted if you book with coupons) The staff (shout out to Jantzen, whoop whoop; she’s very friendly, efficient and will get the job done!) is overall accommodating and friendly. Cleaning staff is usually on the ball and constantly cleaning. We appreciate you!
Robyn E
December 19, 2020
Beautiful
Resort is beautiful and spacious rooms. Exceptional decor and balconies are very private. Felt safe and well appointed decor. Large resort but feels private. Staff extremely welcoming and professional.
Melissa C.
December 14, 2020
Love to Stay Here
My husband and I love to stay here. Staff is friendly and helpful. We have never eaten at the hotel so cant comment on the food. Love they have the option of valet parking as sometimes we are too tired to park and walk one block over.
Nancy Romeo
December 14, 2020
Great Place
We stayed here for Thanksgiving Week. The weather was unbelieveable , Hotel was beautiful, staff was Great, especially Danyon in the resturant, food was great! THe only negative I would say is people coming from the pool with wet feet leave alot of water on the floor in the elevator floor and outside on the floor waiting for elevator, someone could slip.
Matthew P.
November 29, 2020
Great Staff
Very nice hotel everything was clean and our front desk agent Jantzen and another staff agent Sabrina was very helpful with all of our many questions. We had spent the previous night at a different hotel and we were much more pleased with our stay here!
Noah B.
November 23, 2020
Very Friendly
The front desk agent Jantzen was great and very friendly. She helped out a lot with different places to go to. She also helps accommodate our wants and needs. Sabrina was also very helpful on the phone. We stayed in a hotel last night much more pleased with the staff and cleanliness of this establishment.
Kelly Mull
November 18, 2020
Best Breakfast
The rooms are clean and updated which are great.But the best part of this place is the people that serve breakfast. The lady named Dee was so friendly and made sure we had everything we needed, not to mention the breakfast is so good. Fluffy eggs, crisp bacon, very fresh fruit, soft flaky croissant. The breakfast alone makes me want to come back. The water slides were great for the kids. The Waterpark is a nice comfortable temperature even in the end of November. The Waterpark employees were very nice also. Thanks for such a enjoyable stay!
Kaleb B.
November 17, 2020
Front Desk Hlepful
Ms.Jantzen and Ms. Sabrina, front desk agents, were very helpful in meeting my requirements. We had a large truck that needed specific parking. Was able to help us get a permit. Very polite and professional. Showed us where the nearest attractions were at.
Nancy B.
November 14, 2020
Beautiful Hotel
The hotel is beautiful. Very comfortable and we loved it. The only problem with this place is the parking. It's about 2 blocks away in a sketchy neighborhood. I cant believe why a nice hotel like this has no onsite parking
Carla Drianna
October 29, 2020
Thoroughly Enjoyed
My boyfriend and I visited for my birthday. We were here four nights and we thoroughly enjoyed our stay here! Our room was very nice and all for an affordable price. We had an amazing view of the beach. We loved the fact that the pool was indoors so we could still go even on the cool days and the pool is heated! The hot tub was very relaxing as well. It’s a great place for family fun because they have slides and things in the pool area. It’s also ideal for a couples getaway too. I’m glad we chose this hotel.
Anke Huls
October 24, 2020
Nice Hotel, Good Price
Very nice hotel for a good price (especially in fall). We had a beautiful room on the 18th floor with sea view and a kitchenette, where we could have breakfast. Very relaxed weekend at the beach and very few people. We will definitely come back soon!
William
October 22, 2020
THE Place to Stay
This is the place to stay in south MB! Location, a freshly renovated property and nice amenities make for a wonderful stay. The staff was really helpful and friendly. We wanted to switch rooms to have an ocean view and we’re able to do so almost seamlessly. We’ll definitely return hopefully one day soon.
Jeff Rawlings
October 19, 2020
Absolutely Amazing
The experience was absolutely amazing. The staff was quick, efficient, helpful and very friendly. The view is breathtaking. I was on the 15th floor and woke to the sound of seagulls and crashing waves. The jacuzzi was inviting and the indoor pool area was five star alone. I highly recommend the South Bay Inn for year round enjoyment.
Melanie H.
October 12, 2020
Nice Pool Areas
Clean. Spacious rooms. Staff are polite. All staff were wearing masks which was a plus for me. Pool areas are nice and pretty big in addition to the hot tubs. Food is good at the restaurant but kind of pricey, same with the cocktails.
M. Porta
September 29, 2020
Clean Rooms & Resort
Our 4-day stay was pretty good. The room was super clean as well as the resort. Pool and hot tubs were great... A little disappointed with the water slides, one not being open a majority of our visit. Our TV remote did not work and we didn't have all the stations on one of the TVs either. This is our third visit and will probably come back again.
K. Miller
September 10, 2020
Really Nice
My husband and I decided to spend the week on the coast. We found this hotel online, but booked through their website. You get breakfast in a bag due to covid. But that's how it is everywhere. Hotel is really nice, only two years old. Pool area is awesome, and easy access to beach. Definitely will stay again.
Melanie H.
September 07, 2020
Clean, Spacious Rooms
Clean. Spacious rooms. Staff are polite. All staff were wearing masks which was a plus for me. Pool areas are nice and pretty big in addition to the hot tubs. Food is good at the restaurant but kind of pricey, same with the cocktails.
Jessie W.
September 04, 2020
Breathtaking Views
We spent 5 Nights at South Bay Inn & Suites. We stayed in a queen oceanfront room. The room itself was clean when we arrived, and the view was simply breath taking! The kitchen in the room was a great addition to have also. We were not able to have maid service with Covid currently, but the front desk was super helpful whenever we called down to ask for anything. Our little guy loved the pool. The indoor waterpark was fun, and the lazy river was nice too! All the staff we encountered was super friendly. We booked directly through website so breakfast was included, just not buffet style at the moment. We were able to have bagged pastries or muffins each morning, plus coffee and juice. We did buy a pancake breakfast one morning, and that was good too. Resort is within walking distance to board walk which was great also.
Jaslin Peak
September 02, 2020
Nice Hotel
For the most part it was a good stay... nice hotel. My son loved the water park at the hotel. Only problem I had was the sheets and pillow cases I got from the front desk had stains on them and dingy. They did switch them out and give me newer ones.
Sheila Clark
August 31, 2020
Would Stay Again
The place is nice, would stay again. but booking don't let you know there a 250.00 deposit that the hold until you check. If you bank one of those bank that hold your refund for 31 days that's a pain.
Tami Blanton
August 16, 2020
Wondeful Hotel
Wonderful hotel. Very clean and well maintained. Everything looks brand new! Very sweet staff.Thanks to Ruby, Dee and Nikka for making breakfast delicious and fun!! We WILL be back!!
Zula Mitchell
August 14, 2020
Truly Enjoyed
I truly enjoyed my stay here. The hotel was very nice and clean. In the view was beautiful. Worth every penny spent, will book here again.
Tim Benson
August 12, 2020
Excellent Views
Excellent views and access to the beach. The check in and check out were quick and easy. The area to pull in for loading and unloading is extremely limited and is reduced even more by guests who don't pay attention and pull in the middle and stop. The four elevators can have a pretty good line at times from the ground floor and lobby. Parking is a block away opposite from the beach and is a bit tight but seamed plentiful
Christina Pickell
August 11, 2020
Tranquil
Beautiful and tranquility, just what the doctor ordered...would of been 5 stars but having to park across street on the 3rd level was kinda a pain...
Tu Gray
July 25, 2020
Perfect for Families
Best hotel in Myrtle Beach we've stayed at. We have little kids and it was perfect. Their rooms are quite large. They have great furniture. We had a nice oceanfront view. We had a huge fridge to put left overs in. The pool was perfect for family with kids. The staff was very nice. The only down side is the parking deck is a street back from the hotel. The walk is not bad, but there are sketchy hotels that you have to cross their parking lot to get to the parking deck. I would not recommend walking with kids to the car at night. But besides that, it was super great and we would come back.
Morena Drischler
July 19, 2020
Impeccably Clean
After staying at the sea crest hotel (horrible all around) for 1 night, we quickly looked online and so glad we chose the South Bay hotel! As soon as we got there, we were greeted by very courteous valet attendant. Once checked in, we went to our room which was impeccably clean, and big! Cleanliness is what’s most important to me, and this hotel definitely delivered per my standards :-)
Danielle Parson
July 13, 2020
Best Hotel
This is the BEST hotel here. Worth every penny. We stayed 7 days. Has the best location, best view, (ocean view room) pool is so much fun, and the staff is all really nice and helpful. Super clean as well! Our flight got cancelled and even though they were almost booked Ivy got us a grand room and helped us and was soo supportive!! Love this place and highly recommend.
Shirley Lopez
July 07, 2020
Very Pleased
We’ve visited several states and have stayed at many hotels... we planned a graduation vacation for our son and decided on Myrtle Beach, after doing some research we decided on South Bay Inn & Suites. Very pleased with our stay. Hotel was clean, staff was friendly and courteous, beach access was awesome, everything was within walking distance, and the indoor pool was great. Will definitely stay here again
Amy Manning
July 04, 2020
One of the Nicest Hotels
The view was absolutely gorgeous!!! Definitely one of the nicest hotels on the boardwalk. Spacious room & very clean! Very nice staff. There were a few cons...no exhaust fan in the bathroom, elevators are extremely slow, & parking is in a sketchy parking deck 2 streets over from the hotel.
Sarah S.
June 23, 2020
Heavenly
Michael at the front desk was phenomenal. He was so warm hearted and after he greeted me the way he did, i knew i was going to have an amazing stay. The room was gorgeous and clean! It blended so well with my surprise decorations! My boyfriend loved it. The beds were so comfortable & the view.......... heavenly.
Alyssa T.
June 17, 2020
Friendly & Accommodating
The staff at South Bay Inn & Suites were so friendly and accommodating. We had the pleasure of seeing Shonta, Dee and A.J. during our morning breakfast runs. They were so friendly, remembering us when we saw them and having friendly conversation. They were efficient, caring and hospitable. They are what hospitality is all about and I am so happy I had the chance to chat with them! Thank you ladies for making our trip even more enjoyable
Mel O.
June 13, 2020
Thoroughly Enjoyed
We had never been to Myrtle Beach , our family of 6 had a great time. South Bay is an excellent place to stay with children. The waterpark pool area is great, love the beach access right behind you. The boardwalk is right off the pool area. We parked our car and were able to walk anywhere for food or entertainment. South Bay had to make adjustments to the way they did things via COVID, but it is still a great accomodating place. The girls that served breakfast evey morning are so pleasant and awesome, despite the rude people I would see them have to encounter every morning. I don't have all the names of them, but one is Dee, she is great, and the girl who rang up my food order every morning, My check in was quick and easy, Sequayah was great. I needed linens for my room at times and would call the front desk and the service was quick. The elevators were super busy at certain times, so would take a few minutes . The front drive through for drop off and pick up can take a little time. But all else was good.We enjoyed our time, thank you so much!
Kenny
June 09, 2020
Excellent Service
During our family vacation the hotel staff was excellent, especially Dee. She was so helpful every morning in the cafe during our stay. I definitely would recommend South Bay Inn and Suites for your stay in Myrtle Beach
James R.
June 06, 2020
Clean, Courteous
Wonderful atmosphere here. Clean, courteous service; especially Dee the hostess and our server A.J. Seconds after being seated my son spilled my wife's coffee, and with all smiles they quickly cleaned it up and served breakfast. Thanks ladies!!
Stacie Herr
May 30, 2020
Absolutely Amazing
It was absolutely amazing. Rooms where beautiful and clean and just a all around perfect stay.
Tyran Artis
May 26, 2020
Had a Great Time
Beautiful view and a friendly staff...had a great time no problems with anything on my stay
Gary Stimmel
May 24, 2020
Great Staff
Great staff, nice spacious rooms, limited restaurant choice (during covid-19). Had a great time!
Stephanie Robinson
May 23, 2020
Excellent Guest Service
Very clean rooms and excellent guest service. Eddy was very helpful in fishing my bathing suit top off the roof!!🤣 wonderful time and will definitely be back.
Joseph Sofinowski
May 19, 2020
Awesome People
Awesome place, awesome people, room service food wasn't great, but everything else more than makes up for it.
Kevin Greene
March 18, 2020
Really Enjoyed This Hotel
Loved this place. Rooms were very clean and comfortable. The view of the ocean was great. The indoor pool area was awesome. Really enjoyed this hotel. I will be staying here again.
Tasha Eakins
March 17, 2020
Clean & New
Rooms are very clean & new. Staff absolutely friendly! Only downside was checking out; we were on the 15th floor and waited almost 35 minutes for a elevator, so we had to take the stairs down carrying all our items and suitcases.
Lynn Sutton
March 15, 2020
Property is Clean
The entire property is very clean and they visibly use good sanitation practices. Our room (2 Queens) has a great layout and is very spacious. All of the staff are very friendly. Indoor pools are warm and inviting. We also enjoyed the beach and resort chairs in the outside area between the pools and beach. Breakfast was incredible.
Jiaming Qu
March 10, 2020
Great Hotel
Great hotel, place is amazing (walking distance to the beach). And the oceanfront room is so lovely! Definitely choose it if I’ll come back again.
Holly W.
March 07, 2020
Perfect Hotel for a Family
We were here for a couple days for a gymnastics meet for my daughter and I have to say, I have been going to Myrtle Beach my life and this was the best hotel I have stayed in. Perfect hotel for a family and reasonably priced. I will definitely be returning for our summer vacation.
Check In: 4:00. The front desk is open 24/7.
Check Out: 11:00 am.
Deposit Policy: An advance deposit of one night's rate taxes and fees is required to hold reservations. The balance is due upon arrival.
Cancellation Policy: If you cancel your reservation and have not purchased the Vacation Safeguard Plan, the deposit is non-refundable. Date changes without the Vacation Safeguard Plan can only be made up to 4 days prior to arrival with a onetime change. No refunds for early departures without the Vacation Safeguard Plan. The Vacation Safeguard Plan can be added to any reservation for $30.00 plus tax. This protection plan will refund your deposit if you need to cancel, or refund the difference of total cost if you must change dates or depart early. The Vacation Safeguard Plan fee is non-refundable and must be added within 24 hours of confirming the reservation.
Minimum Age to Rent: 21 years old.
Smoking: All units are NON-SMOKING! If there is evidence of smoking in your room you will be charged a $250 cleaning fee.
Motorcycles &Trailers: Motorcycles are allowed on the ground level. There is no trailer, RV or bus parking.
Pets: No pets allowed.
Enhanced Housekeeping Standards
Housekeepers will be taking additional steps between each stay to ensure optimal cleanliness prior to your arrival. High touch surfaces, such as light switches, knobs, remotes, and countertops are being thoroughly disinfected with recommended COVID-19 specific EPA cleaning solutions. Our housekeeping team routinely takes inventory of kitchen items, ensuring you have all the essentials to safely prepare meals in the comfort and privacy of your condo.
Professional Laundry Facility
All of our condos come equipped with bed linens and bath towels, which are fully laundered between every stay at a professional off-site facility using industrial grade washers and dryers, providing the highest level of cleanliness and sanitation.
Common Areas, Pools & Amenities
All resort common areas will be frequently cleaned throughout each day using COVID-19 specific EPA cleaning solutions by the resort staff. This includes elevators, lobbies, pool amenities, handrails, lounge chairs, public bathrooms, fitness centers and more. Where possible, chairs will be spaced 6 feet apart to promote social distancing.
Food & Beverage
We will continue to hold our restaurants to the same high standards of cleanliness that we hold our accommodations to. Where possible, tables will be spaced 6 feet apart to promote social distancing. Tables, bar counters, menus, and other areas will be disinfected before and after each use.
Keys & Pool Passes
All keys and pool passes are sanitized prior to being put in your check-in envelope.
Hand Sanitizer
Hand sanitizer stations are set up throughout the resort for your safety and convenience.
Face Coverings Now Required
For your safety, resort staff will be wearing masks at all times. It is required that you wear a mask in grocery stores, pharmacies, retail stores, attractions, common areas/lobbies, and when entering restaurants. (When at your table you do not need to wear a mask.) Please wear a mask whenever you are not able to maintain 6 feet between you and people outside of your party.