South Bay Inn and Suites

Stayed there in August 2019. Loved our stay. ALL staff that we encountered were awesome. Our check in was quick and easy. We did not run into any issues with cars backing up as mentioned in other reviews. House keeping came by as scheduled, they actually have a guide in your room that explains the housekeeping per your days of stay if you read that you know what to expect, it was followed as listed for our stay. The elevators was slow on a couple of times but nothing to complain about for us. We were on vacation so waiting a few minutes longer a couple of times was nothing. The parking garage is about a block over but never felt uncomfortable walking to it at night or during the day as mentioned of some reviews. A couple of times there was someone cleaning and mopping the elevators in the parking garage, we didn't have an issue using the parking garage elevators at all. Buffet breakfast that was included if you booked thru hotel was nice. We've had buffet at other resorts and nothing compared to the options offered here. The lazy river was a treat the times I was feeling lazy :) and the hot tub was nice. We had a suite, our room was nice and clean upon arrival it was just as we reserved, views and all. Perfect location for us everything walking distance right off the boardwalk. Loved the lawn chairs on the property I used them a few times to just relax and read my kindle, also saw them cleaning the chairs everyday (good to know) Can't wait for us to schedule our next stay at this resort. Thanks so much to all the staff members for our fabulous stay!

Our stay was wonderful. Check in was a bit of a mess. Parking is a tad stressful. They offer valet but I think its quicker to just park across the street and walk. Everything else was fantastic, the location to all the tourist-y type activities is prime. The beach is beautiful, the views from your room are spectacular and the breakfast offered was great for being included in the price of your stay.

One of the best on the beach. Very clean and nice. The only issues (and they are small ones) is the parking garage is across the street and you have to walk in between two run down motels. Also they should have built more elevators.... it gets crowded and have to wait a bit. But overall it is a great place. Definitely would recommend. *note: just be careful where you stay in Myrtle Beach... many hotels are VERY DIRTY!!!!! This hotel is not one! Special thanks to Manager Jeff. He went above and beyond for us after we left another hotel due to it being a very dirty resort. Jeff assured us we would be in good hands!....-and we were!

So far our stay has been GREAT! Everyone here is super nice and helpful. The resort is nice and fairly clean. Check in can be a bit hectic due to limited parking but not that bad. Just a little added patience. Otherwise, check in was smooth and easy. Front desk staff very nice and helpful. Housekeeping staff are very nice and helpful as well. Breakfast was good--the usual breakfast cuisine. The pool area is fairly large and very nice especially for the kids. Easy beach access. Close to the boardwalk and variety of restaurants. Nice scenery. Would definitely stay again and again for cleanliness, quality of staff, and location. Also, the many reviews complained about elevator usage--it's really not that bad. Again, added patience goes a very long way.

The resort is nice. It is clean and for the most part, in great condition. The rooms are nice and the views of the ocean are fantastic. This is not a new place so dont expect perfection. I found the prices to be on par for what we got.

Booked directly through the hotel I made our reservation with Joann,she was very sweet thoughtful & informative. We had a great time. I would highly recommend this hotel to my friends and family. The staff was very polite our room was very spacious and clean our view was beautiful the buffet breakfast had a nice variety of food and was very good. Already looking forward to going back next year.

Excellent, the only problem we had was the elevators, not enough for 200+ rooms, only 4 elevators for both staff and guest. Next time we will will try and stay on a lower level and walk the stairs!!

Overall everything was nice, clean and enjoyable. Except the towels. They're child sized and kind of rough, but not enough to detract from the experience! The only other minor issue is there do not seem to be enough elevators to serve the whole building, especially at peak times

Recently stayed at South Bay Inn and Suites, overall I would recommend this hotel. It’s a budget friendly family hotel that has a lot to offer. Water park for adults and little ones that was fun and clean. The rooms were spacious and also very clean. Views from the rooms are fantastic looking right over the ocean. We even saw a shark from the room. Parking is a block away in a parking garage which is inconvenient but they do offer valet. There were waits for the elevators at times but never more than 5-10 min at maximum. The loading area does get very crowded during check in and check out. The staff and manager are incredibly helpful and kind.

Excellent family hotel, right on the beach. Great beach access, pool and Waterpark. Spacious rooms, which are very clean. Great value. Will definitely visit again. Close to the Centre of all activities and boardwalk.

Loved the corner room and the views from the dining room table and the balcony! Just overall a great experience. Ask for a room on an upper floor and on the corner so you can see the strip at night. So pretty!

Beautiful hotel. Quick check in and check out. loved our room, lots of space. Comfortable beds and furniture. Clean. Great view. Was nice having two TVs on opposite sides of the room. Tried the pool and slides this time and our teenage kids loved it. We will be back again, loved our stay!

We were lucky enough to have an oceanfront room as well as a view of downtown. It was lovely, but at times it was very loud as there was a lot of traffic and next to a very noisy bar on Monday night. The hotel is new and so far it is very nice, but it appears as though it is not looked after. The patio door did not lock, we had to ask for housekeeping more than once, the towel holder in the bathroom was broken, the air conditioner worked well but was noisy. Although these are not big deals, it looks as though things are slowly falling into disrepair. It is a shame as this is a beautiful hotel in a great location. 

Clean, good food, super nice staff, and a beautiful view. Location is great. Everything you need is right there. Beach is wonderful. I will be returning soon. Most things are walking distance. Grab a beach chair for $5 at any of the stores near by and save yourself the fee on the beach.

During our stay at South Bay, we decided to hit the bar during happy hour in the beautifully designed lobby. Douglas at the bar immediately took notice of us taking a seat and greeted us with the specials and popular drinks while also giving us time to be indecisive. If anything will stick from the vacation - it’d be Douglas’s excellent service and conversations!

Beautiful place! Love all the amenities. Included breakfast buffet had a lot of variety and was very good for buffet style, loved all the fresh fruit and yogurt. Kids can’t get enough of the beach, pools, lazy river, and water slides. Bring beach chairs, they’re a little pricey to rent. Housekeeping has been extremely helpful and friendly. Parking ramp is very close and not too scary...I was a little worried after reviews but it’s a breeze. The pool bartender ‘Ryan’ makes the best drinks, and you can tell he goes the extra mile in the customer service department. We will be back!

The hotel was very nice! My kids loved the pool and slides! Lots of activities for children. The only thing is the elevator wait...which is expected for a hotel that big. Very close to everything, shops and food in walking distance will be returning next summer.

The hotel is awesome and the valet parking is great. The only negative was the female bartender at the lobby restaurant and lounge was not 1 bit friendly or nice. I hope she cheers up and works on her people skills. Other than that it is the best stay yet.

Best hotel and best bartender ever Ryan is the man. Very professional and fast service he makes you feel very welcomed. I would come back again just because of Ryan. Definitely go to the pool and hit the bar up. It's definitely worth it.

wonderful hotel, kids 3,6,7 loved it. didn’t have to interact with staff so can’t comment on that. gave 4 not 5 because of location. it’s going to take years to clean up “the area”. other than that, it’s awesome. hope this place survives and does well.

Just arrived home from spending a week at South Bay Inn and have to say that our experience there was amazing. We took an early flight out that morning and arrived at the hotel around noon. Instead of making us wait until the 4:00 check-in, we were able to get into our room with in 30 minutes which makes a huge difference when you have children with you. The rooms were immaculate and the beds incredibly comfy. Amazing views, great breakfast buffet, and friendly staff! I’d be afraid of trying another hotel when we return being that South Bay definitely exceeded our expectations! Highly recommend!

Love this place, we had a great family time. The staff was so helpful - one person in the front desk wasn’t- but hey we all have rough days. Their rooms, view, game area, pool were amazing.

Best hotel ever, very kid friendly they always have great activities planned for them to do and family oriented. Great breakfast buffet but you better get there early because it's always packed. I would definitely come back here again!

Beautiful room! View was amazing! Accommodations and things to do just at the hotel were great. In close distance of everything! Only down side was the entrance and parking. And the towels weren't very clean, and are old. Would have gotten 5 stars other than that.

So I just checked in and the desk clerk was super friendly and helpful! The room is AMAZING. The walk from the parking garage was next to nothing and I appreciate knowing my car is safely tucked away. This location is right in the middle of everything I doubt we'll be driving.

My 5 year old daughter LOVED the water slides and pools. She especially loved the lazy river! Being right on the Boardwalk and the ocean was wonderful! Our overall experience was good. The breakfast buffet was a hit with everyone!

We had 2bedroom lockout-perfect-plenty of room for the six of us-loved the lockout feature-very quiet and price very reasonable-being on board walk is plus-plenty for our grandkids to do every day--This is a family setting.

South Bay Inn & Suites is a nice, clean hotel. The location is great! The pool is nice and my kids loved the water slides. The breakfast buffet is awesome! Overall, I would recommend this resort for families.

This is supposed to be the newest hotel but there were many holes/damage in our room that had stick on patches over them. That's my only knock of 1 star, otherwise our stay was AMAZING and the view is killer, room service was faster than fast, all staff encountered was so friendly and helpful. The water park is amazing, and the elevators are FAST when not constantly occupied.

So I just checked in and the desk clerk was super friendly and helpful! The room is AMAZING. The walk from the parking garage was next to nothing and I appreciate knowing my car is safely tucked away. This location is right in the middle of everything I doubt we'll be driving.

We Stayed here for our family vacation, with our room being a king city suite RM 1201. We loved the room finding it to have a partial ocean view as well as a great city view. Full fridge, kitchen sink and small range. Extra bathroom sink and sofa bed. The hotel was clean, and excellently situated right on the beach, boardwalk, and easy walking distance to gift shops and restaurants. It features a Starbucks kiosk in the Lobby area and its restaurant services were good. Breakfast everyday was good and We ate here only once for dinner, all agreed the food was very good. The hotel has a separate parking garage facility across the road, I really liked this as it was secure requiring room cards to access the parking garage, providing a little peace of mind. We had a few issues, I noticed a safety issue in the pool area which I brought up with the front desk. This was addressed directly by management and rectified promptly. Our room was missed for cleaning on one day. A quick call to the front desk and fresh towels were brought out to us immediately. I loved the location, my whole family enjoyed the pool facilities with the lazy river being our favourite. I also liked the fact that concerns and issues were quickly addressed and not just fluffed off, this is a big seller for me as it shows attention to detail. Will stay here again.

Loved our stay. The room was great, clean and spacious. Great breakfast. Right in center of town convenient to walking. The water park great hot tubs great. We will want to come back with grandkids.

My husband and I went to Myrtle beach for our sons college baseball tournament. Our first few nights were spent in a not so much nice hotel. We were advised to try this one and it was AWESOME. The staff was great, welcoming, the room was beautiful. We had a suite with a sea view, the breakfast was hot and good. Walking distance from shops, restaurants and the Boardwalk. Would stay again, thank you.

Awesome place!! Staff was very friendly and parking was convenient. The rooms are spacious and NEW!! Go early if you want the complimentary breakfast. The water pressure works fine if you adjust the shower head accordingly. Will definitely be coming back!!!!

This was such a lovely hotel! Will definitely come back. I had the king suite and the room was nice and clean, good city view! Close to the beach and boardwalk! Water park area was nice too, the hot tub could’ve been more “hot” temp wise. But other than that :) I would def recommend If you have kids!

Had a good weekend stay. The staff was very nice. Nice amenities, pool, mini-waterpark. Within walking distance of the boardwalk, restaurants and shops. Parking is a block away from the hotel, probably the only downside. The water pressure was on the lower side but not an issue to me. I felt the beds were comfortable. Great ocean front views! Room was very clean as well.

Good hotel. Awesome water park a guy with the same name as me. Doug was a nice young man that was eager to help in any way he could.

Love this place! The elevators are the only things that needs to be improved. Full breakfast bar, and the staff are excellent! I wish l could post my video the room was so great and clean.

It was a great experience and a decision me and my wife made right after our work schedule ended. We drove 3 and a half hours to such a wonderful stay. But the room service wasn't as great as the room was. They are completely different from any other place I have stayed...

Excellent hotel located very close to the old Pavilion. Winter prices made this hotel extremely affordable. There were some quirks (card key machine was down, water pressure in shower was poor) but ultimately a very clean, well decorated room with an exce

This place was awesome, especially for the price. It seems very new and updated. The continental breakfast could be a little better, but that was the only thing that could use improvement. Nikki was great at checking me in and was super personable and mad

I'm getting married here in May and wanted to check out the hotel prior. I'm relieved that the staff was amazing, so friendly. Our room was beautiful, so clean amd NEW, great view of the beautiful ocean. Check in was fast. Valet is Great. At times they were busy but it's a short walk to the parking deck.

VERY CLEAN!!! Everyone we encountered was super nice and friendly! Good breakfast and coffee [have to ask front desk for coffee in room]. I would say water park is semi closed in and they are working on the total enclosure. Rooms are VERY SPACIOUS. I CANT

Nice and clean hotel! Friendly staff and tasty breakfast! The shower need some pressure. Overall a Beautiful place! Can't beat the ocean views! We will be back!

The staff are very helpful and kind. The facilities are new and clean. The rooms are also nice and new and clean. It is a very lovely place. We are definitely going back there.

A great visit from start to finish. Clean rooms good breakfast and some of the best customer service I have had on the beach.

This was without a doubt one of the nicest hotels I have ever stayed at in Myrtle Beach. The valet service is incredibly convenient, very prompt and always polite. The hotel is immaculate and incredibly modern with a touch of a yacht club feel. The rooms were clean, very spacious, two smart televisions and the view of the beach is absolutely gorgeous. The showers were hot, fridge worked perfectly, and we had zero issues with our room. We spent some time down in the heated pool, which also offered a lazy river, three hot tubs, and two water slides. The pool was great, clean, and everyone working there was very friendly! The coffee shop in the lobby made an excellent frappe for my wife, and the breakfast was good - a standard issue continental but with Starbucks coffee served with it. The kids area is very cool, with activities offered most weekends! There are billiards and a bar for adults not too far away, and a dining room for lunch and dinner. Overall, we had an incredible stay and will continue to stay at this resort! Thank you to all the kind employees that made our stay incredible!

Our stay at the hotel was awesome! The food director Tom cooked us some amazing meals and Rob and the rest of the staff were very helpful and wonderful. We HIGHLY recommend this place and absolutely will be back!!!

A beautiful new property located beach front. The skywheel is few minutes walk through the scenic boardwalk. We booked a sea view penthouse for a very reasonable rate. Friendly stuff. Just parking is less than 1 minute walk. And their breakfast buffet was great as well.

Lovely new-ish hotel. Awesome staff, yummy free breakfast, clean rooms. Has a restaurant, Starbucks and a bar with real good food. Amazing city and beach views. Super close to the boardwalk.