Erika Harrison
October 28, 2020
Most Amazing Experience
By far the most amazing experience I have ever had at a hotel! The rooms are great, service was amazing, staff were all friendly and accommodating. Our room was perfect in every way imaginable! My kids loved everything!! Cant wait to come again!
Nicole Mealing
October 27, 2020
Something for Everyone
LOVE this Resort! something for everyone! great Service! great attention to COVID procedures. staff helpful and courteous.
Joe Kaibni
October 13, 2020
Loved the Water Amenities
Absolutely great place to stay the condo we were in had three bedrooms and three full bathrooms also a foldout sofa bed and full kitchen with cups, plates, silverware and dishwasher. My family loves the many indoor amd outdoor swimming pools. My kids especially love the waterslide at the indoor pools at both dunes 1 and 2. It seemed like they didn't have any activities for kids like they usually do because of covid. A few other things as well because of covid was no valet parking , no maid service during our visit and the restaurants were only open for take out and delivery. Still had a wonderful time amd can't wait to go back!
Chelle Leabow
October 12, 2020
Amazing for Kids!
This place is amazing for kids!! The water park is great. Outside pools was ice cold though. The restaurant food was a A+ for delicious! The room we got was a king size bed with a pull out couch and it was ocean front. The views from the room was amazing. Nothing blocking the views. Would recommend. Oh the pricing was good too. We stayed 4 nights.
Sandra Singleton
October 10, 2020
Right on the Beach!
Right on the beach, has water park for children, nice size units, fast elevators, COVID-19 precautions in place, indoor pool, restaurant, nice balconies, some house keeping issues.
Nicole Lewis
September 27, 2020
Great for Families
I really like this place. Great for families. The view from our room is fantastic! We had an issue with our room and made the clerk at the front desk aware of it and it was taken care of immediately. Ms Penny (reservations) helped me with an issue with our booking (my fault) and she helped me tremendously. I got a chance to thank her in person; she is a sweetheart! Also, my son really enjoyed the pools and waterparks. Will definitely be staying here again!
Daniel Tanner
September 20, 2020
Beautiful, Inside & Out
The stuff works well and they're willing to help out in any way that they can. The resort is very beautiful as well as inside is out. The only reason why I can't give this a 5-star review is that there is some areas in the resort that needs repair or upgrade.
D.D.
September 18, 2020
Our Go-To Resort
Love this place. This is our favorite resort we've been to in Myrtle Beach. Always our go-to. The kids have so much fun in the 2 different indoor water parks. Rooms are nice and clean. Very convenient to most everything. Reasonably priced March through May and after labor day. Love the free breakfast you can get as well with some reservations.
Joe Kaibni
September 16, 2020
So Many Pools!
Absolutely great place to stay. The condo we were in had three bedrooms and three full bathrooms also a foldout sofa bed and full kitchen with cups, plates, silverware and dishwasher. My family loves the many indoor amd outdoor swimming pools. My kids especially love the waterslide at the indoor pools at both dunes 1 and 2. It seemed like they didn't have any activities for kids like they usually do because of covid. A few other things as well because of covid was no valet parking , no maid service during our visit and the restaurants were only open for take out and delivery. Still had a wonderful time amd can't wait to go back!
Sarah Stevey
September 15, 2020
Best Value
Stayed several times, always come back!! Good location. Best value for indoor water park of the size!!! Something for everyone...slides,hoops, pools, splash areas for little ones, hot tubs lazy river. Was delightfully surprised to have jetted tub in our 3br suite. Parking garage is across St but feels safe, well lit, keyed entry. Stayed at another hotel once in Mb...won't ever make that mistake again!!
Jeffrey Toole
August 31, 2020
Phenomenal
Man...this place is phenomenal! Our suite is all that and the courtesy is 100%. Definitely coming back next year for our family vacation.
Josie Lily
August 28, 2020
Really Liked It
I really liked it and especially the part that I got to go with my family so that was the best part.
Samantha Drew
August 24, 2020
Plenty for Kids to Do
Plenty to do for children. They love it and can spend all day there. Indoor water park is great for inclement weather. Bed is super comfy and hotel is clean.
Misty Cline
August 19, 2020
Great Family Place
This is a great family place. The water area is awesome with 4 slides, 4 lazy rivers, hot tubs, swimming pools, games, like pool,ping pong, shuffle board and volleyball. I would recommend this place to anyone.
Emily Gardiner
August 10, 2020
Great Family Resort
Great family resort! Clean rooms, didn’t see any sand anywhere for it being right on the beach! We got an oceanfront balcony which was super nice. Friendly staff, always got doors for you. Great location, close to the boardwalk and right on the ocean plus two water parks and multiple pools. Parking was free with the room right across the street. Full service Starbucks on site. Would most definitely stay again. Perfect for a family.
Catherine P.
July 31, 2020
So Much to Do!
The kids and I had so much fun. So much to do with all the pools, lazy rivers, kiddie pools, water slides, playground ON THE BEACH and volley ball. All right on the beach. We loved it so much!
Kyle Force
July 30, 2020
Great Time, Stay
Nice, resort style, beachfront, with good amenities. Indoor restaurant with bar, as well as the tiki bar outside. Has indoor water park and pool for the kids with pool tables, and other games. Indoor putting greens. Outdoor pool and lazy river. They didn't have a 2 bed with ocean view so they upgraded us to a 4 bedroom at no charge. Great time and great stay.
Amelia Simmons
July 28, 2020
Loved the Waterpark
We booked this hotel last minute! It was amazing and we were lucky enough to get the penthouse on the top floor, view was nice. Kids love the water park and the beach was right outside the parking lot. I will definitely booked again, the hotel staff were exceptional they would check in with us periodically to make sure we were enjoying our stay. You won’t regret it!
Emily Gardiner
July 21, 2020
Great Family Resort!
Great family resort! Clean rooms, didn’t see any sand anywhere for it being right on the beach! We got an oceanfront balcony which was super nice. Friendly staff, always got doors for you. Great location, close to the boardwalk and right on the ocean plus two water parks and multiple pools. Parking was free with the room right across the street. Full service Starbucks on site. Would most definitely stay again. Perfect for a family. Only dislikes were the super annoying ladies at both hotels front desks trying to get you to go to a 2 hour showing of the new resort for free gift cards, they were loud and attacked you when you just wanted to go to Starbucks in peace. And the cockroaches that made sitting on the balcony at night impossible but that’s apparently a Myrtle beach issue as a whole, not just Dunes.
Daniel Kelly
July 14, 2020
Beautiful Resort
Beautiful resort, not a hotel. It has multiple pools, hot tubs and water slides for kids and adults. Really nice tennis courts(2) and lights on the beach volleyball court. Room we had is a true ocean view and could sleep 8 comfortably even though we have 6. Washer and dryer is a huge bonus plus full stoked kitchen. I added pics of what's in each cabinet. Definitely would come back here again.
Amber Reynolds
June 30, 2020
Hotel is Lovely
Hotel is lovely even with covid-19 going on right on the beach; kids love the waterpark; some staff weren't any help housekeeper doesn't clean or bring any items requested had to call 3x and go down even when phone was not working due to a storm; the lady at the starbucks I guess she is a supervisor had an attitude every time we went; please read where it says check-in is after 4pm so anytime after 4pm not at 4pm; we were told at 4pm came early but agent was able to get us a room she was really really nice so make sure to ask if you can check at 4pm
Ann Hunt
June 23, 2020
Room Was Clean
We love vacationing at Dunes Village. Our room was clean, water park was great. Staff was excellent.
Nikki Ellis
June 22, 2020
Staff Was Friendly
Don't read the bad reviews, you can't make everyone happy! The room was clean, and staff was very friendly/helpful. We stayed during covid19 so some amenities weren't available. We enjoyed our stay and the only complaint was there wasn't a TV channel for our small children (Nick JR, Disney JR) but who goes to the beach to watch TV 😊
Anna Watkins
June 14, 2020
My Favorite
My favorite Myrtle Beach Resort! We have been there 5 years now and I have never had an issue. The staff remembers us each year and it just feels like we are all family! Hands down, best place in Myrtle Beach!!
Celina Sanabria
June 11, 2020
Family Friendly
Family friendly! We enjoyed the view! Breakfast was also tasteful! No issues, just all fun in the sun. We wish we would of known about the volleyball court so we could have brought our ball. But other than that BEAUTIFUL!
Ren F.
May 31, 2020
Great for Families
Great place to bring the family. We stayed during COVID19 and it was wonderful! You didn't get treated like you had the plague, the staff was friendly and respectful. The beach access is awesome and riding bikes around the neighborhoods close by was a real highlight. The homes are so beautiful. We stayed in a room that slept 6 and had our own kitchen and laundry. We just went to the store like at home and ate all our meals in the room, saving tons of money, not eating out all the time. It was a great trip.
Kendra Chandler
May 31, 2020
Overall Amazing
I had an overall amazing vacation. I will return again just like every year. Housekeeping was great; brought towels late at night and the maintenance worker came and fixed a chirping fire alarm very fast after we called. But one person that deserves recognition is leslie on the second floor registrations. She made sure that the tab that was left over on my room was credited back to my card, gave me a receipt to keep showing the refund. After checking the first receipt it didn't show what she wanted it to so she quickly found the right one and printed it. She was very attentive to what needed to be done instead of rushing you away. Great employee!
Shelly Kanipe
May 26, 2020
Had a Blast
This place was recommended by a friend who has stayed several times. We had a blast and the food was awesome! Clean rooms and nice staff. ready to go again!
Shawn Smith
May 20, 2020
Always Enjoy
I always enjoy Dunes Village when I stay. We were there this past weekend. Pools are all nice. One water slide was closed and one inside hot tub was cold.
Jack Flat
May 16, 2020
Every Time Is Amazing
We’ve been here about 15 or 16 times and every time was amazing. Every year we’ve come the place has been renovated in some way. Come here if you ever have a chance.
Malcolm
March 29, 2020
Perfect for Families
Had a 4 bed condo, it was wonderfully big. Room was clean. Could have used some touch ups for cosmetic damages.Pools were amazing. My 2 and 5 year old loved the long lazy river.
Kyle Jenkins
March 28, 2020
Beyond Customer Service
First let me say we enjoyed our stay. I was waiting on my wife and noticed an employee help a child down the steps. Later that day I saw him in the lobby so I got his name. Termaine, thank you for being you.
Allister W.
March 20, 2020
Great Customer Service
We love going to Dunes Village. Recently we had to change our reservation due to the corona virus. Patricia was very friendly and helpful on the phone. She spent a long time making changes to our reservation. She seems like she really enjoys her job. She had a great attitude, especially during these stressful times.
Ravian E.
March 17, 2020
Great Time
I really had a great time on my short stay. Resort is older but the upkeep is wonderful and it has evrtything you need!! Had a vouple of room issues, but Termanine was quick, thorough, and very friendly! Will see you guys this summer!!
Angela S.
March 15, 2020
Winter Waterpark Fun
Great thing to do in the winter time because the water park is inside! My children and grandchildren love it and it's a very pleasant stay, with beautiful rooms right on the beach. Excellent restaurants on site.
Marika Blue
February 25, 2020
Kids Loved It
This place is everything: great location, great place if you have children (young or teenagers), great water park - the kids loved it! (The Chlorine was very strong) we had the 2 bedroom oceanfront the views were breathtaking. The rooms are nice and clean the jacuzzi was plus. And the staff here is wonderful, we will definitely be staying here again!
Byron Datus
February 18, 2020
Fun Place for Kids
This was a really fun place to stay for the kids. The rooms were clean. We had a small kitchen and were able to comfortably prepare a few meals which is a nice change from constantly eating out when you are visiting from out of town. My children especially loved the indoor water slides. They had two different water slide areas available which translated to teenagers and adolescents both being content. I enjoyed chatting with my wife in the jacuzzi. There was adequate site security and staff available to keep things safe enough for me to relax.
Nida Singleton
February 17, 2020
Everything Was Perfect
Took my mom there for her 61st birthday and thought it would be a nice getaway since she just recovered from her surgery. Everything was perfect. Love the indoor waterparks, the kitchen was well stocked and the rooms were very clean. Only thing I did not like was when the front desk told us we had to pack up all of our things and move to another room since another family was coming in the next day. At first I thought it was no big deal as long as they had something accommodating for my mother who was walking with a walker. But then they told us we couldn't move to the next room till 3:00pm! So I'm like so where will our stuff be? They had to put all of our luggage into a store room and only carry what we really need with us. Now me personally, I'm not one to get upset over little things such as switching rooms but having us wait till 3pm until a room was ready was NOT what I paid for. Luckily, we managed to do some fun things till the time passed at Broadway but I hope they stepped their game up as far as accommodating rooms for last minute stuff. Otherwise, it was a very enjoyable stay.
Deborah Sanders
February 04, 2020
Staff Is Great
This is a wonderful place! Staff is great! I want to give a shoutout to Charles and Kevin and the front desk staff who helped my daughter with the loss of her phone! They went above and beyond and it was retrieved! Alyssa, our waitress in the Captain's Cafe was absolutely wonderful, extremely polite, friendly and helpful. The room was immaculately clean and the view was beautiful! My granddaughter loved the waterpark and there are things for everyone, my favorite was the hot tubs! I would highly recommend The Dunes to everyone! Great place!
Laquil Ni
February 01, 2020
Great Customer Service
Prior to check in we began with 5 guests. The day of, we were a family of 9. The staff here went above and beyond with the last minute adjustments. During check in the process was amazingly fast, after an 8 hr ride with 7 kids the last thing i wanted was a long difficult check in but Shanee was excellent. Big clean rooms big comfy bathrooms and the view was amazing. Price was great customer service great.
Stella
January 20, 2020
Amazing Stay
We had a wonderful stay this past week. Leslie rocked it! the waterpark was fantastic and the hotel was a dream, better then we could ever imagine. We've already told all our friends and will be booking again next year.
Matt R.
January 16, 2020
Great Family Atmosphere
We stayed for my daughter's 7th birthday and in her words, “This was the best night of my life!” Great family atmosphere. We enjoyed the indoor swimming pool and beautiful views of the ocean. We will be back.
Andrew D.
January 13, 2020
Family-Friendly Vacation
We had a blast here. We stayed for almost a week and enjoyed the hotel and amenities. Our room was a spacious Ocean View with two double beds and had the kitchenette. The room was clean and so was the hotel. They had lots to offer from the pools, lazy river and playground. We enjoyed our time going down to the beach and spending time in and around the pool and lazy rivers. We also enjoyed that the staff was friendly and Dunes Village had lots of activities for the kids to do, including the movie night. We are definitely going to come back to this place!
Lilly Ann
January 12, 2020
One Word: Amazing!
Our family stayed this past weekend and in one word amazing! Everyone had a fun time. The staff is really awesome, kudos to termaine and barbara! You guys rock. We cant wait to come back. I will tell my entire family to stay here.
Megan W.
January 09, 2020
Nice Room, View
Driving up the eastern seaboard while heading back to New Engalnd again, this time planning to stay at Dunes Village as I went through Myrtle Beach. I didn't make a reservation, as I figured there's be rooms during the low season, and didn't have a problem getting in, although much later than I'd planned. It was about 3AM, and I found the same woman, Selena, working as on my past visit. She got me set up quickly - I do not understand how anyone can be so cheerful and funny at 3:00 in the morning! The room was great, with a nice view, and (other than some gunk that had hardened onto the kitchen counter top), it was very clean. I will stay here again when coming through Myrtle Beach.
Marge S.
December 30, 2019
Love This Resort!
I love the resort. It has restaurants, Starbucks etc. The only thing that needs improvement is the path from the indoor pools to the elevators. You have to go outside to get to the elevators. During the summer is fine but during the winter months, indoor warm pool then 20 degree weather to walk to the elevators. The customer service was awesome. Clean rooms.
Jonas
December 15, 2019
Well Maintained
We love it here! The rooms are clean and the whole place is well maintained! People at the front counter are helpful also! Check out games in the lazy river room like pool and ping pong or go down huge water slides! I advise anyone who sees this to check this place out!
Jessica Martinson
December 09, 2019
Room Was Amazing
We had a wonderful time for my daughter's birthday. We loved going to the beach in November. The water parks are great. We had an oceanfront room and it was amazing.
Mike H.
December 07, 2019
Well-Hidden Gem
A well-hidden gem that should be way busier but I am grateful they are never crowded in a way that can be too much. What an amazing crew and so warm indoors, Bravo. Space is awesome, the water park is just fantastic and the lazy rivers are so refreshing and even the outdoors one is insanely warm despite the chilly weather. Parking is close, free and safe. The food is fine and we enjoyed the Thanksgiving meal on Thanksgiving. Come to the water park and games stay for the fun staff and proximity to the beach! Also, the kids' activities club is a sweet bonus.
Sharon Chandler
December 06, 2019
So Much to Offer
You can’t beat Dunes Village for all it has to offer at the prices they offer. When you reserve, make sure you ask for all additional discounts. They are always willing to help you with the price. Some people are so picky about their rooms but we found them adequate. The sofa in the penthouse that we had needs to be replaced. Worn out long ago, but other than that, we found the rooms to be comfortable. The grandchildren loved the water parks, pools, etc. Lots of fund things to do nearby and this resort is located in a quiet area.
Check In: 4:00. The front desk is open 24/7.
Check Out: 11:00 am.
Deposit Policy: An advance deposit of one night's rate taxes and fees is required to hold reservations. The balance is due upon arrival.
Cancellation Policy: If you cancel your reservation and have not purchased the Vacation Safeguard Plan, the deposit is non-refundable. The Vacation Safeguard Plan can be added to any reservation for $30.00 plus tax. This protection plan will refund your deposit if you need to cancel, or refund the difference of total cost if you must change dates or depart early. The Vacation Safeguard Plan fee is non-refundable and must be added within 24 hours of confirming the reservation. Date changes without the Vacation Safeguard Plan can only be made up to 4 days prior to arrival with a onetime change. No refunds for early departures without the Vacation Safeguard Plan. Hint: Purchase the Vacation Safeguard Plan!
Minimum Age to Rent: 21 years old.
Smoking: All units are NON-SMOKING! If there is evidence of smoking in your room you will be charged a $250 cleaning fee. Smoking is permitted on the balcony only.
Motorcycles &Trailers: Motorcycles are allowed on the ground level. There is no trailer, RV or bus parking.
Pets: No pets allowed.
Enhanced Housekeeping Standards
Housekeepers will be taking additional steps between each stay to ensure optimal cleanliness prior to your arrival. High touch surfaces, such as light switches, knobs, remotes, and countertops are being thoroughly disinfected with recommended COVID-19 specific EPA cleaning solutions. Our housekeeping team routinely takes inventory of kitchen items, ensuring you have all the essentials to safely prepare meals in the comfort and privacy of your condo.
Professional Laundry Facility
All of our condos come equipped with bed linens and bath towels, which are fully laundered between every stay at a professional off-site facility using industrial grade washers and dryers, providing the highest level of cleanliness and sanitation.
Common Areas, Pools & Amenities
All resort common areas will be frequently cleaned throughout each day using COVID-19 specific EPA cleaning solutions by the resort staff. This includes elevators, lobbies, pool amenities, handrails, lounge chairs, public bathrooms, fitness centers and more. Where possible, chairs will be spaced 6 feet apart to promote social distancing.
Keys & Pool Passes
All keys and pool passes are sanitized prior to being put in your check-in envelope.
Hand Sanitizer
Hand sanitizer stations are set up throughout the resort for your safety and convenience.
Food & Beverage
We will continue to hold our restaurants to the same high standards of cleanliness that we hold our accommodations to. Where possible, tables will be spaced 6 feet apart to promote social distancing. Tables, bar counters, menus, and other areas will be disinfected before and after each use.
Face Coverings Now Required
For your safety, resort staff will be wearing masks at all times. It is required that you wear a mask in grocery stores, pharmacies, retail stores, attractions, common areas/lobbies, and when entering restaurants. (When at your table you do not need to wear a mask.) Please wear a mask whenever you are not able to maintain 6 feet between you and people outside of your party.
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