March 21, 2022
Definitely Visit Again
I came here for the Myrtle Beach marathon and Ryan Kane provided excellent service day 1- he even helped me with my bags! It made my visit to Myrtle Beach a lot smoother. I will definitely visit again for vacation next time!
March 15, 2022
Nice Hotel Room
The hotel room is so nice the bathroom clean the breakfast lady shonta was amazing ,the people at the front desk super friendly and helpful the valet guys helpful as well is a really good place to come with the kids
March 12, 2022
Everyone Was So Helpful
Everyone was so kind and helpful. Shonta, Kenya and the Valet gentleman were eager 🤩 to help and were very friendly working with a smile 😃. Would definitely come back and refer you all. Thank you! Great job!
March 11, 2022
Beautiful Property, Under Reno
The hotel was currently under renovation as they were transitioning to Homewood Suites. I would be curious to know how much the hotel would change with the transition. One thing that will be nice is currently breakfast is not included, it is $14.95 per person, and with the transition breakfast will be included. Another thing that was disappointing is there was no game room as it was closed due to renovation.
March 03, 2022
A Hotel You Can Trust
Since 2018 when I travel to Myrtle Beach, i'd alway check the posibiltiy to stay South Bay Inn&Suites. Not only this is the best comfortbale, clean, modern sytle hotel with big room and hammer view of the ocean, but also with the warmst employee which I'd never have in Myrtle Beach.
February 23, 2022
The hotel is beautiful and the heated waterpark is amazing. I enjoyed the waterslide and the fact that there's 4 hot tubs. All of the staff were friendly and welcoming. I had a beautiful view of the beach from our 18th floor balcony and we were able walk to all of our favorite bars and restaurants since everything is close by. I loved the fact that there's a kid's area and game room behind the hotel bar. We will be returning in the future for sure!
February 12, 2022
Really Good Experience
Really good experience! Great location, and our suite was very nice. Clean room and overlooking water from the 15th floor. I will likely return for another visit. I did 4 out of 5 because they need to invest in better towels, rotate the mattresses, and stop overcharging for valet, especially in the off-season - $20 / day is unreasonable in cold February vs summer time. We travel with a foam mattress pad now, as this seems to be a very common hotel issue! Overall, really great stay!
February 08, 2022
I have been staying in Myrtle Beach for 20 plus years.This is my first time staying at South Bay and it was awesome. Everyone was so nice and accommodating. The rooms were exceptional.And the pools were amazing. I would recommend to anyone!!!
February 06, 2022
Gorgeous Balcony View
Room was comfortable and clean, plus the balcony view was gorgeous! All of the staff were friendly. I didn't get to use any of the amenities because it didn't fit my schedule but the pool looked like a lot of fun. The price was in unbeatable for the quality of room I got. It's also about a ten minute walk from the skywheel.
February 03, 2022
Large, Comfortable, Clean Room
Friendly staff, large comfortable & clean room, great ocean view. Elevators slow during peak of checkout & need to be synced more efficiently. Water park a hit with kids. Rooms are not cleaned unless stay is 5+ days; have to request & pick-up clean towels @ desk. I fully understand during covid, but if a guest requests a daily cleaning, especially if Honors member, the service should be provided. A touch more of a deep cleaning & attention to details would have scored a 5.
January 20, 2022
The staff was very friendly especially Josh and Jeff. Also the hotel was very clean, the water park was sooo much fun and its close to everything u may need. I would definitely recommend this hotel!!!
January 19, 2022
Perfect in Every Way
It was absolutely perfect in every way. Thank you! This is where my family and I will stay from here on out. The room was clean and perfect. The pool was so much fun and the staff was great. Can't wait to go back.
January 15, 2022
Didn't Want to Return Home!
My Husband and I stayed here for a week and didn't even want to come back north . Love the people and atmosphere, southern folks are so much more pleasant . We are planning on moving her someday .
January 13, 2022
Overall Would Recommend
We spent New Years at South Bay Inn and Suites. I gave the resort 4 stars because 3.5 wasn’t an option. Overall, I would recommend and will most likely stay here again during the off season. However, I don’t think I would book during peak season due to the proximity of the “strip” area, this might be a plus for some travelers but our family doesn’t like the crowd the area attracts.
January 10, 2022
Enjoyed Our Stay
Really enjoyed our stay. Rooms were clean, staff was nice, great amenities, and the one small drain issue we did have was promptly fixed.
December 28, 2021
Great property. Beautiful views, very affordable. Loved the spaciousness of the room and the cleanliness.
December 27, 2021
The hotel was okay. Good location, and the rooms were nice. The only problem was when we called and asked for more towels we were told to wait an hour. Huh...? We're visitors with a schedule and because we had to wait, so did our plans.
December 22, 2021
Family had a wonderful time. Bar drinks were pricey. Loved that they had tons for the kids to do. Valet workers were phenomenal 👏
December 20, 2021
Excellent hotel and staff all things were great and really liked valet parking great location and beautiful views from oceanfront rooms loved the balcony and the boardwalk is right pass the pool area skywheel and downtown area gay dolphin gift shop is right there too been there for almost 80 years there many shops and stores in walking distance also good restaurants
December 04, 2021
A quick stop over the Thanksgiving holiday. This was a secure, clean and comfortable Hilton hotel. The view was beautiful from the 4th floor balcony.
November 19, 2021
Very Nice Hotel
South Bay is a very nice hotel, and we enjoyed staying there. We booked through booking.com, but had issues with the reservation. We talked to Jantzen at South Bay, and she took care of everything. She was awesome and ensured we were totally happy. We will definitely stay there again, but we will book directly with South Bay and ask for Jantzen!
November 14, 2021
Great place, clean, comfortable, modern look, friendly staff, waterpark was great and we really like that there are attendants monitoring activities. Valet parking service could use some organization, better coordination, and directing vehicles pulling in.
November 07, 2021
Nice Family Amenities
Great location. Nice amenities to keep the family happy. Room was spacious & in good condition. I plan to stay again.
November 07, 2021
Great Staff, Great Room
Arrived after a long drive and requested a room at the highest floor they had. Receptionist said there would be an upcharge but the manager came over without being asked and cleared the room change without a charge. Little things like that create customer loyalty. Great staff, great room , and an amazing view of a sunrise. 🤘
November 02, 2021
Clean & Spacious
Stayed here this past weekend and it was awesome!! The room was clean and spacious, the views were to die for!! Staff was so sweet and very helpful. Will definitely come back to this hotel my next trip to Myrtle Beach.. 😍
October 22, 2021
Nice & Clean
This was our first time staying at this hotel. It is very nice and clean. The water pressure sucks. We Parked our own car instead of using the valet service ($15). This hotel have a lot of things for the kids to do and you are own the beach.
October 21, 2021
October 20, 2021
It is a very nice hotel need a few upgrades but we enjoyed our stay there very large rooms
October 19, 2021
Amazing! Perfect hotel and location. Only advice is to take a fan for the bathroom as there is no exhaust fan, thank me later 😊
October 16, 2021
Hotel is Beautiful
The hotel is beautiful. Their valet situation needs some fine tuning. It's close to the boardwalk which is great cause I like to eat.
September 21, 2021
South Bay Inn and Suites in Myrtle Beach SC was a beautiful property. Our room was on the 12 floor and had a private balcony, we had an amazing view of the ocean from out Ocean view 2 bedroom junior suite. Our room, had a lovely kitchenette, with a full size refrigerator, sink, cabinets, with everything you would need from bowls, plates, utensils, pots, pans, dishtowels, etc. Also our kitchette included a dining table with 4 chairs. We had two queen size beds and a large flat screen tv with all the bells and whistles. The bathroom was large with plenty of space to get ready plus some. The shower was large and had a built in seat. Past the beds snd kitchenette was a living area with a full size couch that converted to bed. The furniture was really nice. Off of the living area was sliding doors which led to our balcony and the amazing view of the ocean. Inside out hotel had a indoor/ outdoor pool, lazy river and water slides. The second floor had a bar and a restaurant serving breakfast, lunch and dinner. Room service was also available. The parking is $15 a day and is valet only. Everyone who worked there was very friendly, the valet staff was the absolute best! Props to those guys and gals, they worked so hard and managed to always have a smile, extremely helpful, above and beyond helpful, kind, funny and very professional, always prompt as well. Everyone in Myrtle Beach was quite friendly but the valet staff at South Bay Inn and Suites were in a entire next level (in the best way). The pool was nice, plenty of lawn chairs and tables, the ocean was great as always. The staff was always quick to help with it fix anything we needed done, no matter how small. They stayed on top of everything. I felt like we didn't have enough time but the time we had was excellent. I would go back there and stay at South Bay Inn and Suites in a heartbeat. I highly recommend it to anyone headed to Myrtle Beach SC.
September 15, 2021
Love This Place
I love this place but the shower needs better water pressure . This is the only fall back I have. Other than that, its great.
August 18, 2021
Rooms Are Beautiful
I would definitely recommend this resort to all my family and friends. The rooms were beautiful and very clean and the view was amazing. The staff was very helpful. Our waitress Zuzana was a very nice and sweet. My family and I will definitely stay here again!
August 17, 2021
I would like to express my gratitude to Ms. Jantzen and her crew they were amazing on the days that I went to spend time with my family. They were very helpful because I had a family situation going on at that time, but there compasión and understanding was be on what I Aspected. I’m planning to come back with my mom and other family members that were in the hospital that time that we were there. Continue doing the terrific work Ms. Jantzen and hope to see you soon. 🥰👍👍👍👍👍
August 14, 2021
We had a great experience at South Bay, the staff was phenomenal, the rooms were great, the views from ocean front were second to none, food at restaurant was very good, the girls at breakfast were Awesome and went above and beyond! Sabrina in customer service was exceptional, the front desk girls were very helpful with any of our needs, Tom was very helpful and attentive and very professional, our bartenders Bubba and Doug were very Awesome and fun to hang out with and made great drinks, Katie our manager on duty was very helpful and professional. I would highly recommend staying here if you are visiting Myrtle Beach!
August 03, 2021
Ten Ten was a very attentive and personable waitress. She was very helpful in navigating my daughter’s food allergies. Food was great! Clean restaurant and great beach atmosphere! We will definitely come here again.
August 01, 2021
Shonta, AJ, & Zu were great and provided great service their customers service was excellent. They really helped to make our vacation enjoyable. Really nice employees please tell them that they are doing their jobs well
July 29, 2021
My daughter wanted a trip to the beach. We found the Strand. We walked from the back door of the hotel directly to the beach with the ocean only steps away. The room was tiny, but perfect for our needs.
July 28, 2021
Amazing Dining Staff
Morning breakfast can be very stressful sometimes,and hectic but Shonta and Dee were very helpful in helping me get everything I need. They were Very friendly and accommodating! So refreshing to see staff that will go out of their way to help me!
July 18, 2021
This hotel is very well kept. The two girls Dee and AJ at the breakfast part of the hotel were very kind. They had really good vibes and were very respectful. Going places with kind employees makes the experience even better.
July 16, 2021
We stayed here while in town for dance Nationals and we had a great time. I was most impressed by the staff and how friendly and helpful they were, specifically at breakfast every morning. Dee, Shonta, and the entire staff working the early morning breakfast shift were so sweet, polite, quick with service, and kind enough to remember our families from day to day. We had a great experience!
July 12, 2021
The hotel is very modern and kept neat and tidy. Dee and Aj helped us with breakfast. They were super nice and helpful. I love this hotel!it is great for families. The water slides are really nice too there is also a pool. The ocean front rooms have an amazing view!!
May 13, 2021
Honestly this hotel was amazing.We had an ocean view room that was clean and the view was beautiful!My kids had an amazing time at the pool.The staff were super nice and the bar at the lower level had amazing drinks.The valet was reasonable and even they were nice and prompt when retrieving your vehicle.The only thing was the $250 deposit you have to wait to be put back on your card.Which is kind of an inconvenience.Otherwise they would had for sure got 5 stars! I will absolutely be booking again soon.(nothing to do with hotel)FYI do not get food across the street from the hotel its high as hell and nasty or that howdy pizza place on the back of your room key. Both were gross ,I mean how can you mess pizza up?
May 10, 2021
Overall Good Experience
Google says free breakfast, but NO free breakfast (check website for details, they keep it up-to-date). Overall good experience. Water park is great for the kids (and adult kids too). Beach and Boardwalk just out the backdoor. Shops, restaurants, and attractions easy walk (might feel the burn on the way back). Have fun!
May 07, 2021
Great location, clean room, and our oceanfront room had a great view. Masks were not mandatory for guests, but all of the staff were wearing them. Room had two flat screen TVs, which was a pleasant surprise.
May 04, 2021
A nice place in the heart of it all. Only stayed for a single night, but the facility was nice, rooms up to date, heavy doors kept a good bit of sound out. The pools were attended the entire time we were in them, there are 3 hot tubs and I enjoyed those. There is a restaurant on site, we didnt partake of. The drink machines on every floor were mostly empty, we were not thrilled with that. The staff were pleasant and helpful. I think we would stay there again.
May 03, 2021
Totally Worth It!
Make sure to get a room with ocean view- totally worth it. Our room had two queens and a pullout couch. The beds in our room were hard as a rock to me- perfect for my partner, awful for me. I ended up sleeping on the surprisingly comfortable pullout couch. Room also had two TVs, which was super convenient along with a fridge, microwave and sink. Great for heating up and eating leftovers. Its close enough to the shopping and dining area without being too close for the loud traffic. Hotel connects directly to both the boardwalk and the beach. Lots of great options for food delivery thru GrubHub or Door dash. The breakfast at the hotel is not included with your room and is an additional charge. One weird thing about our room- the bathroom didn't have a fan so it stayed humid after showers and didn't clear the air after doing your business.
April 28, 2021
The views are spectacular. The rooms were comfortable and clean. The covid "restrictions" didnt really make sense and I'm all for covid restrictions.
April 04, 2021
Very Nice Hotel
Very nice hotel. I’ve had a great time here so far. Everything is clean and the rooms are beautiful. The only thing I would change is the elevators. There’s only one bank and people pile up on each other trying to get on them.
April 03, 2021
Staff were very helpful and friendly. We ordered from Captain Bs. And I called down to restaurant to place my order and Ten Ten was so helpful. She explained what came with order and answered all my questions. Was very personable and was so nice. A great employee.