Chestina Ransom
January 27, 2021
Great Family Environment
Great family environment, friendly staff, clean, affordable, all around great place for you and the family. We book rooms with them at least 6-8 times a year. Great place to relax and just get away. Everything you need close or next door. The Banana Boat lodge is one of our favorite places to go inside the resort. Great food and a great place for us to hang out while the kids play in the pools.
T. Houston
January 22, 2021
Love This Resort
The General Manager is everything, she went above and beyond to make our stay enjoyable. I love this resort, it's clean spacious and welcoming. I appreciate the housekeeping staff in the middle of a pandemic they kept everything stocked. Every request was handled with excellence. So glad we extended our stay and came back for a second visit. I hope we are welcome back again.
Renee P.
January 15, 2021
Amazing Views
I have stayed at this hotel over the December holidays for a few years. Great prices and sales on their website. Comfortable beds. Fully equipped kitchens. Nice towels. Amazing oceanfront views. The heated outdoor pool is warm enough for swimming. Kind and thoughtful housekeeping staff. My only wish: remove the carpet from the bedrooms and replace with something that can be deep cleaned. All that sand and salt water and pool water just can't be removed after a while. As hard as the staff works, and the rooms are very clean, the carpets need to go.
Deidre Sinclair
January 14, 2021
Amazing Customer Service
Amazing Customer Service by Amber & Toya at the Reception desk. Check In /Check out was a breeze. The mattresses were the very best I've ever slept on in a hotel. Everything was sparkling clean! ( ALCOHOL WIPE TEST REVEALED NO LEFT OVER DIRT )😁 We needed closed caption on the TV in our room, front desk sent someone immediately to take care of it. And everyone on the staff that we encountered was super friendly! Thank you for such a great first experience here, we'll be back, and we'll tell all our friends!
A. Rose
January 13, 2021
Awesome Experience
I got engaged here a few weeks ago ❤️ Thank you Tom, Lya, Skippy and Maggie for providing us an awesome experience!
Brian Wager
December 29, 2020
Amazing Room
What a wonderful experience from start to finish with ocean reef resort. I initially spoke with Lya Walker to set up our last minute stay. She went above and beyond while accommodating myself and family. Booking us a wonderful room on such short notice with a very reasonable price. We couldnt be more thankful for such a helpful staff member of the resort in her efforts to make our stay one of a kind. Thank you Miss Walker and thank you Ocean Reef Resort for the stay.
Carmen F.
December 29, 2020
Great Stay
La Toya Long was very helpful with everything. It was a great stay. Our room was excellent, loved the view. We stayed one night only but we surely are looking forward to come back and stay for a few days
Latoya T.
December 27, 2020
Amazing Visit
Amazing Visit Danielle in the front was awesome. Family friendly even had bracelets for the kids.Swimming pool nice and they have very good social distancing policies that made me feel safe. This is my new home away from home
Tabitha James
December 27, 2020
Clean and Comfortable
We are really enjoying our stay here. The staff is friendly, rooms were nicely cleaned and comfortable and cant wait to stay here again. The kids really enjoyed the indoor pool and arcade. Everything was close to the resort.
Hedi C.
December 26, 2020
Great Customer Service
Ms. La Titus was so accommodating at the front desk at check-in. We were so happy to still be in an ocean front room! Can’t wait to swim. The hotel is in a wonderful area. We have three different balcony access points. While the room may need a little updating, it was perfect for our family
Shanel N.
November 27, 2020
Beautiful View
It was a beautiful view from my room. Staff Latoya and Amber was the bomb. Anything that I asked was taken care of. Only down side is it is off season so short staffed. So pack your patience with the staff they are doing the best that they can. Watch your bill and make sure no additional charges because it can happen
Jen Koontz
November 22, 2020
Wonderful Time
This was my husband and mine's only vacation all year. We have been looking forward to it so much, and had a wonderful time! Everything was very clean and the 2 bedroom condo was very roomy! It was a little different this year with the pandemic so we spent more time in the room than we normally do. We had some noisy people directly above us, but after I called the front desk they seemed to quiet down. Overall it was a very nice, relaxing stay! Will definitely be back
Maritza M.
November 19, 2020
The View for Me
Great room with a oceanfront view with the relaxing sound of the ocean in the background. Room met expectations but due to Covid, wasn't able to experience all the hotel had to offer but it was still a good weekend
Jackson
November 16, 2020
Much-Needed Getaway
We had a good time. It was a much needed getaway for our family to have with everything going on. The staff was wonderful and helpful with any concern or question that he had. Easy access to the ocean, the pool areas are well kept. Great place for a getaway.
Lugins T.
November 08, 2020
Staff Was Helpful
Beautiful view but no beach umbrellas no big deal at all. It's covid 19's fault. Room was clean and staff was quick to answer and result your issues. Please management staff upgrade your TVs your furnitures. It's 21st century not the 70s.
Ann LeBelt
October 31, 2020
Clean and Beautiful
This was our first time here and we enjoyed it. Very clean and beautiful areas. The pool area was great and the kids pool area is cute. Are room was nice but will need updating soon but everything worked and beds were so comfortable. The downstairs restaurant was comfortable with a great view, breakfast food was ok. Staff was very friendly and Danielle Nicholson gave my son a Star Balloon for his Birthday and a 14th floor Ocean View room. The view is amazing. Thank you
Makenzie
October 18, 2020
Amazing Service
Very impressed with room AND the service is AMAZING! I got a text not long after we checked in, asking if I needed help or needed anything. Ivy, the person that texted, was very helpful and informative. So far, so good
Michael Lorren
October 14, 2020
Best Oceanfront Room
The resort was great!! The room was clean and roomy..the view was great loved looking out at the ocean..the pools and hot tubs where nice and not packed..The house keepers did a great job with keeping us with clean towels..The bed was comfortable and the employees where nice...would stay here again!!
Teri Lee
October 10, 2020
Very Friendly and Helpful
This was our first year staying here and we will definitely be back!! Everyone was very friendly and helpful. Our room was very clean and the view was amazing. The breakfast buffet was very good and also had a big variety. The only complaint was that we weren't granted our early check in request but that is to be expected on a busy day. I also knew when I made the request that it may not be granted. If you want a family friendly, clean, hotel then this is the way to go!! 5 stars all day long! Thanks Ocean Reef for a great stay! See you next year!
Nikki Wilson
October 04, 2020
Friendly Service
Great oceanfront room. Friendly service. Conveniently located.
Eric Miller
September 24, 2020
Awesome Stay
Awesome stay. Beautiful view! Will definitely be back!
Cynthia Cook
September 20, 2020
Wonderful Place
Wonderful place to vacay! So many amenities. Only complaint is that umbrellas and chairs had to be rented for $35 and were only available until 4pm. Hotel should offer reduced price for guests. Loved everything else. Definitely will return.
Teri Lee
September 16, 2020
Perfect Ocean View
Loved it!! Our room with an ocean view was perfect. We spent a lot of time just watching the waves. The beach was very well lit at night for walking. It was quiet and extremely friendly and helpful. I think what we liked best was that …
Dwight Brown
September 15, 2020
Best Oceanfront Room
The oceanfront room was one of the best sites ever. Watching the sun rise from the balcony was amazing. Great breakfast as well in the morning. The only downside, in the kid pool area as well as the pool, minimal to no social distancing with not a mask in sight. If you're out and about the town til late, parking will become scarce. Other than that, fitness area was nice as well as the cleanliness of the rooms.
Summer Goodwin
September 08, 2020
Clean, Family-Friendly
This was our first year staying here and we will definitely be back!! Everyone was very friendly and helpful. Our room was very clean and the view was amazing. The breakfast buffet was very good and also had a big variety. The only complaint was that we weren't granted our early check in request but that is to be expected on a busy day. I also knew when I made the request that it may not be granted. If you want a family friendly, clean, hotel then this is the way to go!! 5 stars all day long! Thanks Ocean Reef for a great stay! See you next year!
Cindy Rickell
August 24, 2020
Well Kept Resort
This resort was great. I really liked my stay here. Just a few things: 1, the balcony was way too small. If you had more than 2 people on the balcony it was a very tight squeeze. I did not like that at all. The other thing that disappointed me was the maid service. We had maid service 1 day out of the 5 days that we were there. This was a big surprise to me because this was a very beautiful well kept resort.
Cassandra Cole
August 21, 2020
Good View
Room was nice. Had a good view. Only complaint was that the toilet stopped working properly, and the entire room felt like it was damp the whole time.
Darre Landry
August 17, 2020
Satisfactory Experience
Nice, comfortable rooms. The buffet breakfast was very enjoyable and the overall experience was to our satisfaction so much that we would enjoy staying there again.
Laura Santana
August 08, 2020
Great Experience
They are very helpful and listened to everything we had to say. It was a great experience. I will return next year or even sooner
Christina Camacho
August 06, 2020
Plenty of Room
Ocean Reef Resort is a great place to stay in Myrtle Beach. The beds were super comfortable. We had a three-bedroom condo and we had plenty of room. The balcony had a wonderful view of the pool and ocean. There was easy access to the beach and showers to rinse off after. The pool was very nice and clean. It had a very nice temperature. The hotel lobby and hallways were very clean as was the condo. The only reason why I didn't give it five stars was because our toilet in the master bedroom kept breaking and it took maintenance 3 days to come and look at it. By the time we were checking out on the last day the toilet was broken again. If you're going to eat at the restaurant I recommend getting the burger. Everything else was not good. When I come back to Myrtle Beach I definitely would stay here again.
Christina Camacho
July 30, 2020
Plenty of Room
Ocean Reef Resort is a great place to stay in Myrtle Beach. The beds were super comfortable. We had a three-bedroom condo and we had plenty of room. The balcony had a wonderful view of the pool and ocean. There was easy access to the beach and showers to rinse off after. The pool was very nice and clean. It had a very nice temperature. The hotel lobby and hallways were very clean as was the condo. The only reason why I didn't give it five stars was because our toilet in the master bedroom kept breaking and it took maintenance 3 days to come and look at it. By the time we were checking out on the last day the toilet was broken again. If you're going to eat at the restaurant I recommend getting the burger. Everything else was not good. When I come back to Myrtle Beach I definitely would stay here again.
L. Savage
July 28, 2020
Great Customer Service
When we first arrived, we had an issue with our room booked through a 3rd party booking agency. But the manager, Ashley quickly resolved the issue and made sure we had a great stay. I would recommend this resort, especially for their customer service. The resort is exactly as pictured, if not better. This was the first time at this resort and it will not be the last. A special Thank you to Ashley and the front desk staff for keeping customer service a top priority!!!
Aaron Price
July 06, 2020
Fantastic Location
This resort has a FANTASTIC location right on the beach. It is pretty far from downtown, but you can still get there easily. The pool area was great. The lazy river was okay, but there is practically no current at all. The food at Ocean Reef is great, and well worth the money. The staff is friendly, and the cleaning lady was very nice! The bathrooms need some updates, and the balconies do as well. You have a wonderful view of the ocean from your room, and the cleanliness of the hotel is great. Overall a good experience. I will definitely stay again if we are ever back in Myrtle Beach.
Amanda Elanie
July 04, 2020
Nice and Clean
The staff was very nice. It was clean. The food at the restaurant was good. I love the laundry room and it was cheap to use. My kids liked the water slide and Lazy River and two pools. The free movie rental is a nice way to end the night. They kept us in clean towels without having to ask each day. We liked the location. The things we didn’t like was game room needs more games. The parking lot is up the street a little ways and the room wasn’t ready at 4pm at check in time. It’s a big hotel with a lots of business. We loved the music during the day at by the pool. The bar by the pool is open all day and u can order food or drinks there. We will definitely stay here again.
Vicki Tiller
July 02, 2020
Amazing Views
Overall, our 4 day stay was very nice. The view from the balcony was amazing. Very comfortable beds. Only had one problem, when the key scanner had to be repaired. I felt since we wasted 2 hours of our day waiting to get into the room, we should have at least gotten a complementary breakfast, but we received nothing.
Victoria Landry
June 22, 2020
Clean, Comfortable
We had a great room, Oceanfront view. Clean, comfortable and they allow smoking on the balcony. Super Friendly staff and overall nice hotel for the price. The only Downer for us was, there was a kitchen with dishes and such, but absolutely no silverware.. so, heads up there.
Michael Martin
June 18, 2020
Great Customer Service
Great customer service. Bar/ Restaurant beside the pool. Island breeze drink with guacamole grilled chicken sandwich was my favorite. Valet parking is a must. Great prices for everything. Will be coming back!
Michelle B
June 15, 2020
Accommodating
At arrival there was a line and it went great even though we were early and had already unpacked our car onto a roller cart. This was when we ran into Brandon who was accommodating. He also offered to help us ladies get our bags to our room. He was very helpful throughout our trip if we needed anything. Not saying other staff weren't great but Brandon went above and beyond to make our stay a great one. Thank you Ocean Reef and thank you Brandon. We will stay here again!
Jennifer Poland
June 14, 2020
Absolutely Amazing
Absolutely AMAZING!!!! We booked incorrectly and we were worried we wouldn’t be able to stay :( well Jasmine (girl at the front) and Latoya (the manager) got me straightened QUICKLY! Our room? Absolutely FANTASTIC and could easily sleep 8-10 massive and super SUPER clean pots pans and soaps and plenty of towels. So much swimming space and maybe 30 steps from the ocean. I couldn’t say anything bad about it. Very good price. We plan to come stay again next week. Absolutely amazing!
Adrian Carver
June 11, 2020
Really Enjoyed Myself
I really enjoyed myself. The place is beautiful and breakfast is delicious. We met Ms Donna, a guest who has been visiting the resort for many many years and her friend Maggie (Marie Margaret), who has been working there for just as many years. They were amazing -- very funny and charming. I hope to see them again.
Denise Wolf
May 31, 2020
Amazing Resort
This is an amazing resort! The website does not show it any justice. They have an out door pool, indoor pool, lazy river, 2 kids swim areas with a slide, 4 jacuzzi tubes, and a walk out to the beach. The facility is clean. The outside bar/restaurant staff are amazing! I want to give a shout out to Ashley, the night time manager, she is amazing. She’s gone above and beyond to make my stay nice for my family and friends. She needs more credit than she gets. Her customer Service is by the best and should get recognized for it. We will most definitely be coming back in the future. They have handled the Covid the best they can and still rocked it in customer service for their customers!
Aaron Reef
May 31, 2020
Fantastic Location
This resort has a FANTASTIC location right on the beach. It is pretty far from downtown, but you can still get there easily. The pool area was great. The lazy river was okay, but there is practically no current at all. The food at Ocean Reef is great, and well worth the money. The staff is friendly, and the cleaning lady was very nice! The bathrooms need some updates, and the balconies do as well. You have a wonderful view of the ocean from your room, and the cleanliness of the hotel is great. Overall a good experience. I will definitely stay again if we are ever back in Myrtle Beach.
Maggie Wright
May 31, 2020
So Much to Do
We just went on a mini family vacation. We had an oceanfront room. It was easily the best hotel we have ever stayed in. Staff was helpful. There was a lot to do. We love our double queen deluxe room. I wish we could have stayed longer.
CR
May 30, 2020
Pools Were Nice
I would have given it a 5 star rating but with the Covid19 pandemic, there were issues. No towels or toilet tissue ever. No housekeeping services besides us handing over trash. This was to be expected and I am understanding of that. The kiddie area was fantastic and clean. The pools were nice. I was impressed by the resort as a whole. We ended up staying an extra night and they accommodated us with no problem. We even stayed in the same room and didn't have to switch rooms. Lady at check in was a little stone faced and acted like she didn't want to be there. Most of the time, the front desk and other staff was nice and empathetic of our needs and concerns. I would recommend Ocean Reef and it is likely that we will return.
Caroline Stocks
May 30, 2020
Really Nice Hotel
This is a really nice hotel. My family and I went to ORR last year towards the beginning of 2018. We plan to come back, as far as rooms they were clean and the beds were comfy. The staff were very helpful. I would give this hotel 5 stars.
Marianna Sargent
March 12, 2020
Great Amenities
We spent 4 nights here and had a great time. Great service and amenities. We couldn't ask for a better view or proximity to the beach and restaurants.
Jessica Falcone
March 10, 2020
Great for Our Family
Ocean Reef Resort was a GREAT vacation resort for our family! The kids absolutely loved the indoor pool, lazy river, and small water play area. So nice that the outdoor pool was also heated! Rooms were clean and the cleaning services each day were great! The cafe had a great buffet breakfast every morning, well worth the extra cost! Direct beach access with shower stations. Loved that we could pick the lay out of our room on the website and we got what we selected!! We will definitely stay again if we return to Myrtle Beach!
Amy Martin
March 09, 2020
Fantastic Value
Front desk staff was super nice. Great breakfast cafe. Fantastic value!
Jeanne Wrann
March 07, 2020
Lots to Do
The room was beautiful. Clean and comfortable. Lots to do. We stayed here through AirB&B Gosia/Cooke Property Services. Great company! Very nice ...Highly recommend
Warden
March 06, 2020
Professional Staff
Our first time stay at Ocean Reef. We had a golf group of 24. Tyler at the Golf Department was fantastic to work with before and during our stay. I would recommend Ocean Reef as a place to stay and plan to do so again soon.
Check In: 4:00 pm. The front desk is open 24/7.
Check Out: 11:00 am.
Deposit Policy:
A deposit equal to the first night's stay of your reservation will be charged at the time of booking. Your reservation's remaining balance is due at check-in.
Cancellation Policy: The advance deposit is 100% refundable if a reservation is canceled outside of the risk-free period (as noted below).
•Stay dates from NOW – March 25, 2021: Reservations canceled within 48 hours of arrival can reallocate the advanced deposit funds toward future dates within one year of the original stay dates.
•Stay dates from March 26, 2021 forward: Reservations canceled within 14 days of arrival can reallocate the advanced deposit funds toward future dates within one year of the original stay dates.
• If a guest wishes to move their reservation, no extra charge will be made. Please note that changes to the reservation will be subject to availability and any rate differences.
Minimum Age to Rent: 21 years old.
Smoking: All units are NON-SMOKING! If there is evidence of smoking in your room you will be charged a $250 cleaning fee.
Motorcycles &Trailers: Both are allowed on the property.
Pets: Not allowed.
Condo-World has a long standing reputation for high standards of cleanliness in our condos, with well-established processes and training in place for our housekeeping staff. We are closely monitoring cleaning guidelines set forth by the CDC, and are implementing additional measures to ensure the safety of our guests.
Listed below are some highlights of new and current measures you can expect when you stay with Condo-World:
Enhanced Housekeeping Standards
Housekeepers will be taking additional steps between each stay to ensure optimal cleanliness prior to your arrival. High touch surfaces, such as light switches, knobs, remotes, and countertops are being thoroughly disinfected with recommended COVID-19 specific EPA cleaning solutions. Our housekeeping team routinely takes inventory of kitchen items, ensuring you have all the essentials to safely prepare meals in the comfort and privacy of your condo.
Professional Laundry Facility
All of our condos come equipped with bed linens and bath towels, which are fully laundered between every stay at a professional off-site facility using industrial grade washers and dryers, providing the highest level of cleanliness and sanitation.
Common Areas, Pools & Amenities
All resort common areas will be frequently cleaned throughout each day using COVID-19 specific EPA cleaning solutions by the resort staff. This includes elevators, lobbies, pool amenities, handrails, lounge chairs, public bathrooms, fitness centers and more. Where possible, chairs will be spaced 6 feet apart to promote social distancing.
Keys & Pool Passes
All keys and pool passes are sanitized prior to being put in your check-in envelope.
Hand Sanitizer
Hand sanitizer stations are set up throughout the resort for your safety and convenience.
Food & Beverage
We will continue to hold our restaurants to the same high standards of cleanliness that we hold our accommodations to. Where possible, tables will be spaced 6 feet apart to promote social distancing. Tables, bar counters, menus, and other areas will be disinfected before and after each use.
Face Coverings Now Required
For your safety, resort staff will be wearing masks at all times. It is required that you wear a mask in grocery stores, pharmacies, retail stores, attractions, common areas/lobbies, and when entering restaurants. (When at your table you do not need to wear a mask.) Please wear a mask whenever you are not able to maintain 6 feet between you and people outside of your party.