Ocean Creek Resort

NEW: Minimal Contact Check-In

Check-In is after 4 pm on your date of arrival. Check-In at our office (311 17th Avenue South, North Myrtle Beach, SC 29582), not your rental property. A valid credit card and ID of the Reservation Holder or another Responsible Party on the reservation is required at Check-In. An imprint of the credit card is made at Check-In to secure all keys, pool bracelets, and gate passes for your use during your stay. Nothing is charged onto the card unless something is not returned at Check-Out. For any arrivals after 5 pm, please follow late arrival instructions that are provided on your reservation confirmation. The Reservation Holder must check in during business hours at the Condo-World Reception Center for bookings made less than 5 days from arrival date.

Check-Out

Check-Out is before 10 am on your date of departure. Please take out any trash, remove food from refrigerator, start the dishwasher, and lock the unit. Bring all keys, pool bracelets, and gate passes back to our office and drop them in the dropbox located underneath the covered parking of our building. Any damages or excessive cleaning necessary will be charged a minimum of $250.

Deposit & Balance Due Date

A deposit is due at the time of booking to hold your reservation, which will be applied to your balance. The amount due is shown on the booking page. The reservation balance is due 30 days prior to arrival date. If a credit card was used for the deposit, that card will automatically be charged for the balance. You must notify Condo-World before the balance due date to make other payment arrangements.

Cancellation Policy

If you cancel your reservation and we are able to re-rent your accommodations for the same dates and price, we will refund monies paid less a $100 cancellation fee. Refunds will be adjusted for re-rentals of fewer nights and/or less rent amount. If the unit is not re-rented and Travel Insurance was not purchased, the monies paid is non-refundable or transferable. If Travel Insurance was purchased, please contact CSA Seaside Coastal Travel Insurance at 1-866-642-5889 for coverage details and the claims process.

Travel Insurance

Optional Travel Insurance through CSA Seaside Coastal Travel Insurance is available that can provide coverage for trip interruption or cancellation. Travel Insurance, which costs only 7% of your total vacation, can be purchased as late as your final payment. Last minute reservations can purchase insurance up to 2 weeks prior to arrival. No hurricane-related coverage will be afforded for policies purchased after any eminent hurricane has been named. Please contact CSA Seaside Coastal Travel Insurance at 1-866-642-5889 for coverage details and the claims process. All claims processes must be carried out through the Reservation Holder. We strongly urge that you purchase travel insurance especially for stays during hurricane season (June 1st through November 30th). No Refunds will be made for a mandatory hurricane evacuation unless you have purchased travel insurance.

Linens and Maid Service

All of our condos come equipped with bed linens and bath towels, which are fully laundered between every stay at a professional off-site facility using industrial grade washers and dryers, providing the highest level of cleanliness and sanitation. There will be enough linen and towels for the maximum occupancy only.

Parking

Motorcycles, trailers, campers, boats, jet skis, etc. are not allowed on many of the rental properties. Parking is limited to 2 vehicles at most locations. Please call our office to inquire about specific parking regulations at your condominium complex prior to your arrival.

Minimum Age to Rent

25 years old.

Smoking

All units are NON-SMOKING! If there is evidence of smoking in your room you will be charged a $500 cleaning fee.

Pets

Pets are not allowed in our properties due to HOA regulations.