Ocean Creek Resort

NEW: Minimal Contact Check-In
Check-In is after 4 pm at our office. We will collect your check-in information prior to your arrival and have your packet ready with your keys, pool passes, and parking passes that you will require during your stay. All keys and pool passes are sanitized prior to being put in your envelope. On your day of arrival, you will receive a text notifying you when your unit is ready for check-in. A Condo-World staff member (who will be wearing personal protective equipment) will hand you your packet and you will be on your way to your vacation! For any arrivals after 5 pm, please follow late arrival instructions that are provided on your reservation confirmation.

Check-Out
Check-Out is before 10 am on your date of departure. Please bring all keys, pool bracelets, and gate passes back to Condo-World's office at 311 17th Avenue South.

Deposit & Balance Due Date
A deposit is due at the time of booking to hold your reservation, which will be applied to your balance. The amount due is shown on the booking page. The reservation balance is due 30 days prior to arrival date. If a credit card was used for the deposit, that card will automatically be charged for the balance. You must notify Condo-World before the balance due date to make other payment arrangements.

Temporary Cancellation Policy: COVID-19
This policy will supersede our regular cancellation policy until further notice. If you cannot travel due to COVID-19 related restrictions or sickness, you will get an immediate 100% credit towards a future stay within the next year that can be used at any of Condo-World's North Myrtle Beach condos (excludes North Beach Plantation). Reservations can be moved as soon as 45 days prior to arrival. This policy also applies to Ocean Creek and Sea Watch Resort. Does not include monthly stays.

Travel Insurance
Optional Travel Insurance through CSA Seaside Coastal Travel Insurance is available that can provide coverage for trip interruption or cancellation. Travel Insurance, which costs only 7% of your total vacation, can be purchased as late as your final payment. Last minute reservations can purchase insurance up to 2 weeks prior to arrival. No hurricane-related coverage will be afforded for policies purchased after any eminent hurricane has been named. Please contact CSA Seaside Coastal Travel Insurance at 1-866-642-5889 for coverage details and the claims process. All claims processes must be carried out through the Reservation Holder. We strongly urge that you purchase travel insurance especially for stays during hurricane season (June 1st through November 30th). No Refunds will be made for a mandatory hurricane evacuation unless you have purchased travel insurance.

Linens and Maid Service
All of our condos come equipped with bed linens and bath towels, which are fully laundered between every stay at a professional off-site facility using industrial grade washers and dryers, providing the highest level of cleanliness and sanitation. There will be enough linen and towels for the maximum occupancy only.

Housekeeping Between Stays
Condo-World housekeepers will be taking additional steps between each stay to ensure optimal cleanliness prior to your arrival. Appropriate surfaces, such as light switches, knobs, and countertops are being thoroughly disinfected with recommended COVID-19 specific EPA cleaning solutions. Our housekeeping team routinely takes inventory of kitchen items, ensuring you have all the essentials to safely prepare meals in the comfort and privacy of your condo.

Parking
Motorcycles, trailers, campers, boats, jet skis, etc. are not allowed on many of the rental properties. Parking is limited to 2 vehicles at most locations. Please call our office to inquire about specific parking regulations at your condominium complex prior to your arrival.

Minimum Age to Rent:
25 years old.

Smoking:
All units are NON-SMOKING! If there is evidence of smoking in your room you will be charged a $250 cleaning fee.

Pets:
Pets are not allowed in our properties due to HOA regulations.

Questions? Call us at 800-753-4537!